With experience and skill you get a Top Team of dedicated people on-call. Our aim is to support “be of service” to our clients. Making the hassles of your website, technology and major assets become a thing of the past.
On-Call PROFESSIONALS for all your CHAT'S, PHONE, EMAILS, SUPPORT TICKETS and more...
We provide the EXPERTS on-call who are qualified with over 10 years industry skill.
We depend on making the most out of every contact, with MySupport managing the Chat's we are guaranteed that every contact is getting the best service available. Best of all it's costing us 40% less than if we did it ourselves.
With all enquires going to a team of professionals first we can manage the right level of client support. We estimate that out of every 100 emails we only need to handle 15, and everyone get's answered with in minutes.
With MySupport taking the Support role in managing our Tickets, we have a response rate 200% better than our nearest competitor. Our integrated Support Portal allows for immediate access to qualified EXPERTS who can manage the issues. And 90% less than employing our own team, which leaves our people free to improve the product.
We understand the Internet, with KEY staff who started in this industry back in 1985. Our newest team members joining us today have all excelled in this field.
We REDUCE the cost of doing business, INCREASE client engagement with a TRULY enhanced delivery, more EFFICIENTLY.
Try before you buy, YES call and ask to see in action what we offer.